Account & Billing help
Sign-in, plans and AI credits, payments, refunds, and your data.
Sign-in & security
Sign-in options, password resets, verification codes, and lockouts.
Plans & payments
Free, Plus, Pro, and Ultra — credits, upgrades, cancellations, refunds.
- Plans: Free, Plus, Pro, and UltraWhat each tier includes and how to choose.
- AI credits explainedWhat consumes credits, how to check usage, and what happens at zero.
- Subscribe on web vs AndroidTwo payment channels, one subscription — and why it matters for managing it.
- Upgrade or change your planMove between tiers — upgrades apply immediately.
- Cancel your subscriptionCancel where you subscribed; access continues until the period ends.
- RefundsHow refund requests work for web and Android purchases.
- Payment pending or failedWhat a pending checkout means and when your plan activates.
Your data & emails
Export or delete your data, and manage the emails we send you.
Still need help?
Can't find what you're looking for? Our support team responds to every message.