Payment pending or failed
What a pending checkout means and when your plan activates.
Updated 13 July 2026
Payment pending
Some payments take a few minutes to confirm. Your Account → Subscription page shows the pending checkout and updates automatically once the payment settles — no need to pay again.
Payment failed
If the bank declined or the checkout timed out, nothing was activated and any hold is released by your bank automatically. Just retry from bmreducation.com/pricing.
Paid but plan not active?
- Wait 5–10 minutes and refresh Account → Subscription.
- Check you're signed into the same account you paid with.
- Still nothing — contact support with the transaction reference; we reconcile against the payment provider directly.
Never pay twice to "fix" a pending payment — duplicates take longer to unwind than a pending confirmation.